Privacy Policy
Your privacy is paramount. Learn how we protect and handle your data.
Last Updated: February 7, 2026
ExcitPay is a product of Local Home Coupons Private Limited ("we," "our," or "us"), which is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection through our website and mobile application.
By using ExcitPay's services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
1.1 Personal Information
We collect information that you provide directly to us, including:
- Name, email address, phone number
- Payment information (processed securely through third-party payment gateways)
- Dining preferences and booking history
- Location data (with your permission for restaurant discovery)
- Profile information and preferences
1.2 Automatically Collected Information
When you use our services, we automatically collect:
- Device information (device type, operating system, unique identifiers)
- Usage data (pages viewed, features used, time spent)
- IP address and approximate location
- Cookies and similar tracking technologies
1.3 Third-Party Information
We may receive information about you from third parties, such as social media platforms if you connect your account, or from our business partners (restaurants).
2. How We Use Your Information
We use the information we collect to:
- Process your bookings and transactions
- Provide customer support and respond to inquiries
- Send booking confirmations, updates, and service notifications
- Personalize your experience and recommend relevant offers
- Process rewards and loyalty benefits in your ExcitPay Wallet
- Detect and prevent fraud, abuse, and security incidents
- Improve our services, features, and user experience
- Comply with legal obligations and enforce our terms
- Send promotional communications (with your consent, and you may opt out anytime)
3. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Restaurants and payment processors to fulfill your bookings
- Business Partners: Trusted partners who help us operate and improve our services
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest (SSL/TLS)
- Secure payment processing through PCI-DSS compliant gateways
- Regular security audits and vulnerability assessments
- Access controls and authentication measures
- Employee training on data protection practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
- Object: Object to processing of your data for certain purposes
To exercise these rights, please contact us at contact@excitpay.com
6. Additional Information
Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may affect functionality.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@excitpay.com
Phone: +91 94710 78702